Aggieland Executive Transportation Reservation Terms

LIMOUSINE RENTAL IS MADE BY CLIENT WITH FULL ACKNOWLEDGEMENT AND AGREEMENT TO THE FOLLOWING TERMS AND CONDITIONS INCLUDING WAIVER OF LIABILITY:


AGGIELAND EXECUTIVE TRANSPORTATION requires a major credit card to process reservations. A NON-REFUNDABLE 30% deposit will be collected at the time of booking, with the remaining balance to be charged to the card on file or cash payment is to be made 5 business days before the reservation date and is not refundable after payment is made. Overtime will be billed at the prevailing rate. All overtime will be billed in 30 Minutes increments. Client waives any and all claims of liability, loss, injury, damage, or theft. No hanging out of the windows is permitted. Doing so will result in immediate termination of service and no refunds will be provided. Smoking is also not allowed in the limousines. Client agrees to maintain full legal behavior during the time of service.


MULTIPLE STOPS OR DESTINATIONS:
Stops during your service should be prearranged before the service starts. Due to the size of our vehicles, our chauffeurs need to know all stops in advance. These precautions are for the safety of each passenger as well as the vehicle. Unscheduled stops are at the driver’s discretion. All pricing is based on an hourly rate. Please call the office to get pricing for adding any extra stops or adding more time to your reservation. Your chauffeur can also extend your reservation as requested, please note by extending your reservation you agree to additional charges for overages to your reservation.


AIRPORT TRANSFERS: All airport reservations are charges at the current prevailing hourly rate for the vehicle selected. Tolls and parking will be added to all reservations where incurred. For all arriving flights, meet the driver at the baggage claim area. Your chauffeur will text you prior to your flight arrival to advise their location. To avoid a no-show fee please do not leave the airport before calling the office for assistance. The number is: (979) 777-8700. Please note, should your flight be cancelled or delayed, AGGIELAND EXECUTIVE TRANSPORTATION reserves the right to proceed with further scheduled reservations should this delay hinder previously scheduled reservations. AGGIELAND EXECUTIVE TRANSPORTATION will make all attempts to ensure your reservation is completed by a member of our team or our affiliates should this delay be lengthy in duration.


We will check your flight status at no additional charge. However, we are not responsible if your flight is delayed or if you arrive early. The client is responsible for setting their own scheduled pick up time, taking into account customs, baggage, airline delays etc. Any extra over time charge due to clearing customs, baggage claims, waiting for other flights , to meet friends or spending time at the pickup area, etc will incur additional time at the contracted hourly rate.


MAXIMUM CAPACITY:Drivers are not authorized to exceed the number of passengers stated on your contract. This is in violation of state law and insurance guidelines.

Client accepts full liability for client, client’s guests, and/or client affiliations. Client is responsible for any and all damages to the vehicle. The starting minimum charge for the damages will be as follows: $250 vomiting, $500 smoking, $100 gum/glitter on the carpet, $20 each broken/missing glass, $200 cleaning due to food and $20 for stolen charging cables/connectors.

AGGIELAND EXECUTIVE TRANSPORTATION cannot be held responsible in any way for traffic conditions, flight delay, mechanical difficulty, or any other unforeseen circumstances up to and including any Act of God..


CANCELLATION POLICY:

A.) Client authorizes AGGIELAND EXECUTIVE TRANSPORTATION to charge the credit card on file a 30% non-refundable deposit and the remaining balance due 5 business days before the reservation and agrees that if service is canceled for any reason prior to or during the service that no refund will be issued, no exceptions.

B.) Cancellation 48+ hours prior to the scheduled service date will receive a refund of the balance due minus a 7.5% processing charge.

C.) Cancellation with in 48 hours of service date will not receive a refund on any amount charged.

D.) We are not responsible for any act of God. Including but not limited to, venues being closed that our clients are traveling to, flight cancellations, airline policies or delays, intra-government travel restrictions.

All online reservations must be made at least 48 hours prior to the pick up time.

For shorter notices please call our office at: (979) 777-8700.


UNSAFE & DANGEROUS ROADS: FOR THE SAFETY OF THE PASSENGERS, DRIVERS, WE WILL NOT GO ON ANY DANGEROUS ROADS.

SUCH AS: WINDING ROADS (ZIG ZAG ROADS), STEEP ROADS, DIRT ROADS, HILLS, CLIFF AREAS, ETC. OUR STAFF ARE NOT PERMITTED TO BACK VEHICLES WITHOUT A SPOTTER OR OUTSIDE OF DAYLIGHT HOURS. IF DROP-OFF/PICK-UP LOCATIONS WILL PRESENT A PROBLEM FOR THE VEHICLE ENTERING OR EXITING, AGGIELAND EXECUTIVE TRANSPORTATION CHAUFFEURS WILL DROP THE CLIENTS AT THE NEAREST SAFE LOCATION AS TO NOT DAMAGE OUR VEHICLES WITH UNSAFE PRACTICE. 


PRICES ARE SUBJECT TO CHANGE WITHOUT ANY NOTICE: Prices may vary during special events such as New Years Day, New Years Eve, Prom, Holidays, Peak Periods including Aggie Football Gamedays and Long Distance.


EXTRA CHARGES AND MISCELLANEOUS:

A.) Prices are based on all times beginning and ending in College Station, travel time will be charged for any reservations that pickup or drop off outside of the city limits.

B.) A 7.5% Fuel/Fees surcharge will be added to all reservations.

C.) Any parking and toll fees incurred during the reservation will be billed back to the client.

AGGIE FOOTBALL GAMEDAY RESERVATIONS REQUIRE 8 MINIMUM HOURS FOR ALL RESERVATIONS

From the dates of April 15th to June 15th there are 6 hours minimums during evenings of both Fridays and Saturdays.

Prom season & New Years Day, require 6 hours minimum and for pricing please call our office.

A 30% surcharge will be applied to any trip between the hours of 11:30 PM to 5:30 AM, and major designated holidays.


SMOKING & FOOD:Smoking or food/eating is not permitted inside any of the vehicles in our fleet at any time. Assessment of fees will apply as outlined above if this policy is not followed.


ALCOHOL POLICY:No alcoholic beverages will be stocked or permitted in vehicles with passengers under the age of 21. Consumption of alcohol by a minor is never tolerated under any circumstance. No possession, sale or consumption of any type of narcotics or illegal drugs is permitted. Violations will result in immediate termination of contract and services and forfeiture of all paid deposits and fees for service.


LIABILITY: AGGIELAND EXECUTIVE TRANSPORTATION shall not be held liable for late arrival caused by, but not limited to, traffic congestion, mechanical breakdown, incorrect pickup and drop-off information, acts of GOD, or circumstances beyond company’s control. (2) AGGIELAND EXECUTIVE TRANSPORTATION does not guarantee the outcome or results of any trip, including client’s enjoyment, having fun, getting to a destination on time, the location of a celebrity’s home, getting in at any event or place, being parked or dropped off at the front entrance of a place/event, etc. AGGIELAND EXECUTIVE TRANSPORTATION further cannot guarantee provision of multilingual drivers. (3) Should AGGIELAND EXECUTIVE TRANSPORTATION for any reason incur any liability, its liability shall not exceed the amount of the fare AGGIELAND EXECUTIVE TRANSPORTATION received from the client. PLEASE SEE THE FULL WAIVER OF LIABILITY ATTACHED BELOW.


LOST ITEMS/BELONGING:AGGIELAND EXECUTIVE TRANSPORTATION does not take responsibility for items that are left in the vehicle during or after completion of the limo rental service.


QUOTE & BOOKING:All vehicles are quoted subject to availability at the time of booking. No vehicles or reservations will be held without a deposit. AGGIELAND EXECUTIVE TRANSPORTATION does not guarantee the availability of a vehicle until a reservation is confirmed.


AVAILABILITY:AGGIELAND EXECUTIVE TRANSPORTATION reserves the right to change the limousine or the color of the vehicle at its own discretion, if the original vehicle requires service, not safe to be on the road, has been in any accidents or not available. 


CHANGES: (1) Any changes to client’s original order and to client’s original specifications shall be subject to additional charges where appropriate. Therefore, should client request an increase in the duration of service, additional charges shall apply. Changes to the pick up location may also be subject to a rate increase. Other changes, such as the number of passengers, destination, etc. will also be subject to additional fees. Where applicable, overtime rates shall be billed based on the listed basic charge. Should client opt for a decrease in the duration of service, reduce the number of passengers accompanying client during the trip, or request to be driven to a shorter destination, the basic original rates shall still apply and client shall be responsible for payment of the originally stipulated charges. (2) Client shall pay the full amount for the reserved number of hours and days even if client uses company’s services for less time and days, or even if client does not use company’s services at all. Client agrees to pay the minimum number of hours set by company or client in advance, whichever is higher. Should client, for any reason, not be able to use the vehicle for the entire period of the contract, client shall be liable for payment in full for the amount of time the vehicle and AGGIELAND EXECUTIVE TRANSPORTATION services were used. (3)AGGIELAND EXECUTIVE TRANSPORTATION fare is based on an hourly rate. Therefore, if client is unable to use the vehicle & AGGIELAND EXECUTIVE TRANSPORTATION services for the entire agreed period of time due to traffic delays or any other reason, client shall still pay for the originally stipulated hours and mileage. (4) AGGIELAND EXECUTIVE TRANSPORTATION rates are subject to change without notice. (5)  No company employee, chauffeur or representative can modify any part of this contract. 


CHANGES:Should the client need the vehicle longer than the initially reserved period, the client should request an extension to thier chauffeur. The chauffeur will contact management to confirm or deny all extensions of time. AGGIELAND EXECUTIVE TRANSPORTATION cannot guarantee an extension of time will be granted due to potential pre-existing reservations or driver time out in accordance with TXDOT guidelines. 
Any overages that are approved and occur will be billed in 30 minute increments of the original fare contracted to the card on file immediately when the reservation is completed.The client agrees to any additional charges incurred when accepting an extension of reservation. Should the reservation proceed past 12AM, an additional 20% surcharge will apply to all overages.


PAYMENT:By submitting payment and confirming a reservation, the client agrees to the quoted rate and authorizes AGGIELAND EXECUTIVE TRANSPORTATION to charge the card on file for the amounts listed (30% deposit or full balance due). The client also agrees to the policies outlined in this agreement and authorizes AGGIELAND EXECUTIVE TRANSPORTATION to charge the card on file for any overages, damages or other charges that might be incurred during the reservation. Should the payment fail to process, the client will be sent an invoice which is due no later than 10 days after the reservation. Should payment not be made within this timeframe, a late fee of 15% with a minimum of $25 will apply. Should client fail to provide payment for services rendered, AGGIELAND EXECUTIVE TRANSPORTATION reserves the right to remedy the deliquency with collections efforts and/or legal action as necessary to recover past due balances.